Privacy Policy

Effective Date: January 1, 2026

1. Introduction

This Privacy Policy describes how Protein Zone, LLC, doing business as Adaptiv Stratum ("we," "us," or "our"), accesses, processes, and protects information when providing analytics, advisory, and automation services.

Our position is simple: business owners should not have to trade control of their data for insight. This policy explains how we limit data use, data movement, and data exposure.

2. Information We May Collect

Business Client Data

When providing services, we may access business data such as:

  • Appointment records
  • Service catalogs
  • Revenue and transaction summaries
  • Operational metadata

Access is limited to the minimum necessary to deliver the requested service.

Voice & Communication Data

If you use voice automation or call-handling services, calls may be processed, transcribed, or summarized for operational purposes.

  • Processing is purpose-limited.
  • Recordings are retained only as operationally necessary.
  • Callers may interact with automated systems.

Website & Communication Data

When visiting our website or contacting us, we may collect:

  • IP address and device metadata
  • Browser type
  • Contact form submissions
  • Email correspondence

3. How We Differ From Data-Aggregation Platforms

Adaptiv Stratum does not operate as a data broker or aggregator.

  • No cross-customer aggregation without explicit agreement.
  • No resale, licensing, or data monetization.
  • No advertising-based profiling.
  • No secondary commercialization of your data.

4. Data Ownership

Your business data remains your property. We do not claim ownership and do not reuse it outside the scope of your engagement.

5. No Data Brokerage or Model Training

  • Your data is not sold or rented.
  • Your data is not shared with advertisers.
  • Your data is not used to train public AI models.
  • Your data is not repurposed for unrelated products.

6. Data Retention

We minimize retention by default.

  • Temporary processing is preferred.
  • Persistent storage occurs only when operationally required.
  • Retention periods align with contractual or service necessity.

7. Subprocessors

Where infrastructure providers are used (e.g., hosting, communications, API integrations):

  • They act solely as service providers.
  • They are contractually restricted from secondary use.
  • We avoid unnecessary vendor chains.

8. Cookies & Analytics

Our website may use essential cookies and limited analytics tools to understand site performance and improve functionality.

We do not use cookies for behavioral advertising.

9. Your Rights

Subject to applicable law, you may request:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion where legally permissible
  • Information about how data is processed

Requests may be sent to the contact information below.

10. Mobile Messaging (SMS)

  • Mobile numbers are never sold or shared for marketing.
  • Reply “STOP” to opt out.
  • Messages relate only to operational communication.

11. Security

We implement reasonable administrative and technical safeguards. However, no system can guarantee absolute security.

12. Children’s Privacy

Our services are intended for business owners. We do not knowingly collect information from individuals under 13 years of age.

13. Changes to This Policy

We may update this policy periodically. Material changes will be reflected by updating the effective date.

14. Contact